OwnersServicing

Choose the genuine Suzuki Experts

Regular servicing maintains your Suzuki’s long-term reliability and safety, which is why we specify a ‘distance travelled’ and/or time interval in your servicing program, whichever comes first.

Why Suzuki?

Our expertly trained Dealer technicians not only use the latest Suzuki servicing equipment, but also have access to the latest information and training on Suzuki products, to keep your Suzuki operating in peak condition.

So don’t jeopardise the reliability and safety of your investment by allowing it to be serviced by someone who lacks the equipment and training that only your authorised Suzuki Dealer’s service department can offer.

  • Certified Servicing
  • All works undertaken by factory-trained technicians
  • Only genuine parts used
  • Vehicle factory software updates

Bonus 12-month Warranty Extension

Suzuki Scooters & GSX-R, GSX-S, Hayabusa, SV and V-STROM road registered models purchased after 1st July 2021 are eligible for an additional bonus 12-month warranty extension (3 Years / 36 months in total) if the following conditions are met:

(a) The eligible motorcycle is serviced and maintained in accordance with the product service schedule outlined in your Owner’s handbook based on time or mileage, whichever comes first.

(b) Service inspections must be performed exclusively by an authorised Suzuki Motorcycle Dealer or appointed Suzuki Service Agent.

(c) Only genuine Suzuki parts and oils must be used during both the standard and bonus warranty periods.

 

SERVICE SERVICE DUE DATE ALLOWANCES
First Service     2 Months    OR       1,000Kms    2 Months   + 60 days    OR    1,000Kms   + 1,000Kms
Second Service     12 Months    OR      12,000Kms  12 Months   + 60 days    OR    12,000Kms   + 2,000Kms
Third Service     24 Months    OR       24,000Kms    24 Months   + 60 days    OR    24,000Kms   + 2,000Kms

 If an authorised Suzuki Dealer replaces or repairs any parts under this warranty, the warranty will be extended to cover those parts for the remainder of the original warranty period and any applicable bonus warranty periods. A subsequent owner can obtain the benefits of any unexpired portion of the warranty by taking the Motorcycle or ATV to an authorised Suzuki Dealer for a warranty transfer inspection within 14 days of the date of purchase.

The Dealer will then notify SAPL,  and the warranty transfer will be processed accordingly. The Authorised Suzuki Dealer will require proof of ownership and a full-service history. To obtain warranty as a subsequent owner all requirements as set out in the Warranty and Service Record Booklet must still be adhered to.

Exclusions

(a) The expense of returning the motorcycle or ATV to an authorised Suzuki Motorcycle dealer and the expense incurred by that dealer in returning the product to you.

(b) Normal wear parts, such as, but not limited to replacement service parts due at time of scheduled maintenance. Items such as spark plugs, light globes, fuses, brake and clutch linings, carbon bushes, coolant, tyres and tubes, cables, sprockets, wheel spokes, chains, fuel, and oil filters.

(c) Normal maintenance services and first inspection service, including but not limited to, oil changes and adjustments to carburettor, fuel injection system, valve clearance, clutch, and brakes components.

(d) Warranty is not available for any items purchased at auction, from an online site where product was not originally purchased from or imported by SAPL or from an insurance company where they are damaged, have been written off or repaired.

(e) Any repairs or replacements required as a result of an accident or collision.

(f) Any defects caused by misuse, negligence, abnormal use, or insufficient care,
including without limitation, abnormal piston wear, seizure, bent or broken valves and other drivetrain components.

(g) Any Suzuki motorcycle or ATV that has been modified or altered, including without limitation, the installation of performance accessories and fitment of non-genuine parts.

(h) Any defect attributable to the installation of parts or accessories not approved by SAPL, especially with respect to electrical components or other items.

(i) Any Suzuki motorcycle or ATV which has not received, during the entirety of the warranty term, the mandatory maintenance inspections as prescribed at specific intervals as listed in the Owner’s manual or as exists resultant to advice from SAPL. This would also be pertinent in consideration of any special claims that may arise.

 

(j) Any Suzuki motorcycle or ATV that has received maintenance service using non-genuine replacement parts performed by other than an authorised SAPL Service Dealer (unless specified by SAPL).

(k) The provisions afforded under the new Suzuki motorcycle or ATV warranty are available to the currently registered owner only. This also applies to demonstrator units. However, warranty title may be transferred with proper authority from SAPL.

(l) Any Suzuki motorcycle or ATV which has been deemed to have been operated
beyond its design intent, i.e., overloading, immersion in liquids or exposure to extreme operating environments.

(m) Component failure due to misuse, abuse, abnormal operation, negligence, alteration, improper storage, high pressure or steam cleaning, crash damage, use in competition, fitting of non-genuine parts and accessories (such as but not limited to sidecars, towbars and trailers, or any other form of attachment) and lack of precaution or maintenance applied given the type of usage or conditions experienced.

(n) Incidental and/or consequential loss or damages.

(o) Damage caused by continuing to operate the Motorcycle while a fault or defect is known to exist.

(p) Any work or adjustment carried out by anyone other than an authorised Suzuki Dealer resulting in damage to the Motorcycle.

(q) Motorcycles in commercial applications which have been modified to suit specific purposes where the vehicle is removed from the original specification or additional loads or stresses above those recommended by Suzuki may be applied to the vehicle and failure of the driveline or frame occurs. These motorcycles will be subject to SAPL inspection and authorisation to repair will be withheld in the above circumstances.

(r) SAPL and the Suzuki Motor Corporation reserve the right to change or improve the design of any Motorcycle without assuming any obligations to modify any Motorcycle previously manufactured.

Note: Even though this warranty is limited or does not apply in the circumstances set out above, you may still have rights under Australian laws, including the Australian Consumer Law in such circumstances. If you have any questions regarding  warranty or service-related matters, please do not hesitate to consult your authorised Suzuki Motorcycle Dealer.

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